Banking assistance available
Many are unaware of that they can quickly access financial hardship support from their lender or bank. Please share below contact details with your family and friends. If you bank is not listed below or if you require more information please let our team know and we will assist where possible.
Mortgage relief from home loan lenders
AMP will pause home loans for a period of three months if customers are not in arrears. Call 13 30 30.
ANZ apply online.
Bank of QLD apply online or call 1800 079 866
Bankwest will defer mortgage payments for up to six months. You can also defer payments online, by applying for a loan deferral or call 1300 134 107.
Commonwealth Bank of Australia is putting loan repayments on hold for 6 months, simply login to netbank and follow the instructions.
Heritage is deferring home loan payments for up to 6 months. Personal loans and credits cards can be deferred for three months. Call 1300 726 100
ING will pause home loans for 3 months with an option for a further 3 month extension. Call 133 464
Macquarie Bank customers apply online.
NAB will pause home loans for up to 6 months and will check in with you at the 3 month point. Apply online or call 1300 683 106
RAMs will paused home loans for 3 months with a further 3 month deferral if required. Apply online or call 1800 143 075
St George customers apply online.
Suncorp will defer payments for up to 6 months. In addition Suncorp will allow principal and interests payments to revert to interest only. Apply online or call 13 11 55.
Westpac customers should apply online.
Assistance with car loans
Macquarie Leasing apply online.
Metro will pause repayments for 3 months with an option for further deferral on payments. Call 1300 362 627.
Pepper customers apply online or call 1300 650 931.